Customer service

Shipping and delivery

We ship from our warehouse in Ytre Enebakk to all of Norway. Choose a pickup point or home delivery, and get free shipping to a pickup point on orders over 750 kr.

Free shipping over 750 kr
To pickup points all over Norway.
Tracking on every parcel
You'll find the tracking link in your order confirmation.
Stocked in Norway
We pack and ship from Ytre Enebakk.

Delivery options and shipping rates

The shipping rate depends on the weight of your parcel and how you want it delivered.

Pickup point

Your parcel is sent to a pickup point in a store near you, via PostNord or Posten.

Up to 10 kg: 99 kr
Up to 20 kg: 149 kr
Up to 35 kg: 229 kr
Orders over 750 kr: Free

Delivery time: 2–5 business days

Home delivery

Your parcel is delivered to your door, anywhere in Norway.

Up to 10 kg: 298 kr
Up to 20 kg: 348 kr
Up to 35 kg: 495 kr
Orders over 750 kr: 99 kr

Delivery time: 2–5 business days

Delivery times

Normal delivery time in Norway is 2–5 business days. For now, we only deliver to addresses in Norway.

During the summer holidays and busy periods, such as before Christmas, delivery may take a little longer.

Tracking

Every parcel can be tracked. You'll receive a tracking link in your order confirmation email, so you can follow your parcel until it's ready for pickup or delivered to your door.

Returns and right of withdrawal

Read how to use your right of withdrawal, which products can't be returned and what to do if something is wrong with your order.

Returns and complaints

Questions about delivery?

Customer service answers emails within 24–48 hours, and phone calls Monday to Friday 08:00–16:00.