Privacy

The privacy statement informs about how www.indonesia-store.no collects and uses personal data.

In this declaration, we explain which personal data we process, how we process this and the purpose of the processing. The declaration contains information you are entitled to when information is collected from our website, www.indonesia-store.no , when you are a customer with us, or apply for a job with us, as well as general information about the collection, storage and use of personal data

Apart from the IP address, it is voluntary for those who visit the website to provide personal information in connection with services, for example by sending us enquiries, ordering goods, or receiving newsletters. It is necessary to provide an IP address to our server as it is otherwise impossible to send a response to your internet device. The basis for processing is consent from the individual, unless otherwise specified.

Online statistics

www.indonesia-store.no collects de-identified and anonymised information about visitors to www.indonesia-store.no . The purpose of the collection is to prepare statistics that are used to improve and further develop content on the website and blog. Examples of which information is collected are: how visitors use the website, which website the user comes from, how many people visit the various pages, how long the visit lasts, what they click on, and which browsers are used.

The information is processed in de-identified and aggregated form. De-identified means that we cannot trace the information we collect back to the individual user. We collect the entire IP address, but the IP address is automatically anonymized by removing parts of the IP address and replacing it with a new code. Aggregate level means that all data is combined into a group and that data is not processed individually.

www.indonesia-store.no uses the analysis tools of Google Inc. ("Google") on its website, the information is stored by Google. Information from this tool is not shared with other actors.

Information cookies

What is a cookie?

Cookies are small text files that are stored on your computer, phone or tablet when you visit a website. Cookies help the website to remember your settings (for example username, language, text size and other preselections) for a certain period. Cookies are also used to improve functionality, to collect information for analysis purposes, or for marketing purposes.

How do we use cookies?

We use cookies to obtain information about how the website is used. We use this through Google Analytics, which is a web analysis tool from Google. The information is stored on servers in the United States. The cookies collect information about which pages are visited, how long a visit lasts, the number of visits to the website and what is the source of the visit (eg Google Search). We also use cookies to monitor user behaviour, such as clicks on links, clicks to blog articles, submission of contact forms, or subscription to newsletters.

Your IP address is anonymised before it is sent to Google Analytics and the information sent does not contain any information that can identify you as a user. We cannot therefore track the actions of the individual user, but analyze the use of the website on an overall level.

With the help of cookies, our website collects information for use for later advertising (Remarketing). An anonymised identity is stored in separate lists which are used for targeted advertising based on your online user behaviour. In addition to the information being anonymised (de-identified), there is a requirement for a certain number of users on the list before the lists are put into use.

All browsers make it possible to limit cookie behaviour, or to disable them using the browser's settings. The browser also allows you to see which cookies are stored on the computer, and to delete a single cookie, or remove them all together. You can read about how you can do this here: https://indonesia-store.no/pages/cookies

The following cookies are used on our website:

You can read more about Google's guidelines for the use of personal data here: https://www.google.com/intl/no/policies/privacy/

You can opt out of Google's use of cookies (opt-out) for advertising via Google's page on advertising and privacy: http://www.google.se/policies/privacy/ads

If you do not want to be tracked, you can deactivate the use of cookies (opt-out) on your machine via the browser, you can do that here: https://tools.google.com/dlpage/gaoptout

Use of the Facebook pixel: tracking on Facebook, Instagram, Messenger, Instant Articles, and Audience Network

Facebook is the owner of Instagram, Messenger, Instant Articles and Audience Network, and use of the Facebook pixel therefore also covers these channels.

A Facebook pixel is a plug-in or software located on our website that collects information for Facebook. The pixel collects information from the cookies in your browser, and sends this back to Facebook, where the information is collected together with data from your Facebook profile.

Information collected may be related to your user behavior (demographic data such as age, gender, interests), or actions you perform, such as clicking on links. The information is only available on an anonymised and aggregated level. The information is used for analysis purposes, targeted advertising based on your user behavior (remarketing), as well as to identify target groups for advertising that have a profile similar to yours, and therefore have a potential opportunity to have a similar pattern of action or needs.

Information collected via the Facebook pixel is stored from 90 days to 2 years. The information is stored on servers at Facebook in the USA.

When using Facebook in connection with advertising, Facebook will in the vast majority of cases be responsible for processing. However, there are some exceptions:

• Use of Facebook Lead Ads, a tool for collecting e-mail addresses via the Facebook pages, where both Facebook and www.indonesia-store.no will be responsible for processing. If www.indonesia-store.no will use this tool, information about the user's rights will be clearly stated in the advertisement where the user voluntarily gives up personal data.
• Uploading existing email lists for targeted advertising on Facebook. If www.indonesia-store.no wants to use this tool, it will only be aimed at potential customers who have voluntarily given their consent to this.

Other information collected through our website and use of other tools

Registration newsletter

www.indonesia-store.no sends out a newsletter 2-4 times per month via e-mail. In order to receive this, you must register your e-mail address with us. We use the tool MailChimp, which is the data processor for the newsletter. If you unsubscribe from the newsletter, your information will be deleted.

Server log on website

All visits to our websites are stored in a log on our server. The information stored is the IP address of the device visiting the website. The information is collected to ensure operations. In the event of an attack against the website, the IP address used in connection with the attack will be blocked.

Processing of personal data in our support systems

Tawk.to

www.indonesia-store.no uses Tawk.to tools to distribute tasks. Information that is stored may be the name, e-mail address and telephone number of contact persons linked to companies with which we have an agreement. The information is recorded and used to facilitate dialogue, and is deleted no later than 3 years after the customer relationship has ended, or when the person concerned no longer works for the relevant party.

E-mail and telephone

www.indonesia-store.no uses e-mail and telephone as part of its daily work in order to be able to dialogue and respond to inquiries from potential customers, customers, former customers and other partners.

The individual employee is responsible for deleting messages that are no longer relevant, and must at least once a year go through and delete unnecessary content in the e-mail box. Upon resignation, the e-mail account is deleted. Relevant e-mails will normally be transferred to colleagues. Sensitive personal data must not be sent via e-mail. Please note that normal e-mail is not encrypted. We therefore encourage you to exercise caution and not send confidential information, sensitive data or confidential information by e-mail.

Use of third parties/subcontractors

www.indonesia-store.no uses subcontractors to assist with the operation and storage of collected personal data. Through their assistance to us, these will be able to gain access to personal data. Statutory data processing agreements have been entered into with these.

Rights

You have the right to access personal data about you and how it is processed. You also have the right to have the information corrected, deleted or to limit the processing of the personal information in accordance with the Personal Data Act.

You can contact us at andy@scanesia.no for access to, change or deletion of information.

Processing of personal data is based on consent, and you can withdraw consent at any time.

If you believe that www.indonesia-store.no has not respected your rights in accordance with the Personal Data Act, you have the right to complain to the relevant supervisory authority, which in Norway is the Norwegian Data Protection Authority. You can find contact information on their websites www.datatilsynet.no .

Contact information:

SCANESIA AS

Gneisveien2, 1914
Ytre Enebakk, Norway

Tel: (+47) 40 73 08 28

Email: andy@scanesia.no